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Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to …
Overview
What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a…
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What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing…
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Product Demos
MindTickle!21 Demo
YouTube
MindTickle! Demo
YouTube
New Hire Onboarding Gamification Saas Product from MindTickle
YouTube
The Science of Sales | Mindtickle | Be Ready
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is MindTickle?
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
MindTickle Competitors
MindTickle Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Support Rating highest, with a score of 8.6.
The most common users of MindTickle are from Mid-sized Companies (51-1,000 employees).
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(42)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to be transformative for their organizations, enhancing productivity and providing professional guidance during sales sessions. MindTickle is widely used for training purposes, catering to both new hires and existing employees by covering various job aspects. It plays a crucial role in onboarding, continuous training, and addressing employee development needs. Users highly appreciate the support provided, especially through the ChatBot feature. The platform is employed to introduce new staff members to the technical aspects of the recruiting business, offering comprehensive information. Additionally, it serves as a valuable resource for sales training, product updates, and knowledge testing. MindTickle facilitates the delivery of up-to-date content to a global workforce, accelerating onboarding processes and safeguarding intellectual property. Furthermore, it aids in training and certifying the go-to-market team by identifying knowledge gaps and prescribing actionable steps for improvement. The platform functions as a primary learning management system for sales learning and supports ongoing education and development within the organization. MindTickle is widely used across departments such as sales, client success, customer support, engineering, and marketing. This centralized approach ensures standardization and ease of use for all sales-related materials and enablement items. Moreover, it simplifies internal training on technologies, products, methodology while serving as a hub for accessing related information. By educating teams effectively and maintaining consistency across departments, MindTickle saves time and addresses training standardization concerns. The platform also finds extensive application in sales enablement training across different departments with specific focuses such as security. Regardless of the department or role in the organization, MindTickle is utilized company-wide to facilitate training efforts and promote familiarity with other technologies in use. As reported by users, MindTickle provides a helpful medium for creating videos that explain operating systems and demonstrate their usage effectively. Sales teams have found value in using MindTickle to train their members and store crucial sales material, including competitor information. Lastly, the platform has proven to be an effective onboarding tool for new employees, helping them quickly acclimate to the company and its offerings.
Helpful graphical representation: Many users have praised the tool's graphical representation of data, as it has been instrumental in understanding the sales readiness program and new processes. The visual presentation aids comprehension and facilitates better decision-making.
Interactive training with well-organized modules: MindTickle offers interactive training with well-organized modules, which enhances the learning experience for users. This structured approach ensures that learners can easily navigate through different topics and engage actively with the content.
User-friendly interface: MindTickle's user interface is highly appreciated by reviewers for its simplicity and ease of use. The intuitive design caters to both tech-savvy individuals and those who are less familiar with technology, making it accessible to a wide range of users.
Missing Answers: Some users have expressed frustration and wasted time due to the software's inability to provide unique answers to queries. They often find that the system frequently misses questions, resulting in a lack of accurate responses. For example, users have mentioned encountering multiple instances where MindTickle failed to provide the correct answer for their queries, leading to frustration.
Template Issues and Lagging: Users have reported occasional issues with templates and system lagging. These problems can hinder their overall experience with the software, causing delays and interruptions. Reviewers have noted that there are times when templates do not load properly or take a long time to load, which disrupts their workflow.
Quiz Skipping: A number of users have experienced quizzes skipping answers, leading to missed responses. This issue can be disruptive to their learning progress and may require them to repeat quizzes or seek additional clarification. Users have shared instances where quiz questions were skipped without any input from them, causing them to miss out on answering those questions.
Users commonly recommend MindTickle for its ease of use and integration capabilities, especially with SFDC and Google. They highlight that it is a great and user-friendly tool. Users also appreciate the simplicity and well-designed interface of MindTickle, making it easy to implement training modules. Furthermore, users find MindTickle better than previous tools used for training courses.
Another common recommendation is to add mobile support to MindTickle. Users suggest adding a mobile app to enhance accessibility and convenience for completing internal training. They also mention the need to make the mobile app more user-friendly.
Users highly recommend MindTickle as a comprehensive platform for training resources and ongoing learning. They find it intuitive, easy to use, and effective in maintaining an inspired workforce. Users also appreciate the coordination among peers and the ability to create engaging videos for increased employee engagement.
Overall, users recommend keeping up the good work with MindTickle, as it is considered one of the best programs for corporate training and development. They encourage users to try out MindTickle for its great user experience and its ability to rally teams and companies around learning initiatives.
Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
March 15, 2022
Intelligent Enablement and Training Platform
We use Mindtickle for all new hire onboarding, ongoing training, and certification, content management-specific programs (i.e. leadership training). Mindtickle helps us train and certify the go-to-market team in a consistent manner. It also helps us understand gaps in understanding and prescribe specific actions to close those gaps. Ultimately, this will help salespeople ramp faster and be more productive.
- Interactive training
- Prescriptive recommendations and interventions
- Content Management, contextualized
- Better "manager view" of team's progress
- Prompts to complete / progress training
- Shorter notifications (i.e. micro tasks) since everyone is already busy
Score 10 out of 10
Vetted Review
Verified User
This tool is very easy to use and I have not faced difficulty in its installation, in its purchasing and even its configuration is very easy. This tool has brought revolutionizing our organization, as we have become more particle in our working approach. Through this tool, I am capable of arranging various sales sessions and guiding my team in a professional manner, about how can we enhance productivity together. It is a completely great platform with efficient services.
- It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
- This tool has influenced us by providing training sessions too.
- Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
- Sometimes, it does not provide any unique answer against any queries and even misses the questions more often this leads to an irritating atmosphere when I am sending time to search and find a lag in the system.
- I have faced some issues regarding templates.
February 14, 2020
Educational Videos
MindTickle is a training program used by our organization. It gets us up to speed with how we are supposed to be using our ATS. It addresses training standardization. We all know what's going on and how we are supposed to be doing it.
- Easy to follow along videos
- Short video clips
- It would be nice to have video previews like on YouTube, where you scroll ahead to a certain time and know what that clip would be about
January 16, 2020
The Best Learning Repository
We use it as our primary LMS for sales learning, including onboarding, continued education, and updates.
- Analytics.
- Ease of creation.
- Portal is too busy and needs to have a page for learners that is current work or relevant learning and not everything.
- Better way to age out content - We have a lot of material that is not relevant any more.
January 15, 2020
Solid honest review
It is utilized for training for the entire Org. It helps solve the need for a direct ramp of certain subjects, such as company values, etc. It also introduces you to the aspects of your role and provide introductory training to the operations of your role. For instance, cold calling, prospecting, and many other best practices to conduct day to day operations.
- MindTickle provides interactive training.
- Has well organized modules.
January 08, 2020
MindTickle truly tickles the mind and strengthens the business
MindTickle is used to house most of our trainings and monthly updates. It is used across the whole organization, throughout the entire world. We are a company that is always changing and evolving, so it is important for everyone to stay up to date. MindTickle makes it easy for us to all be on the same page, and we are to the point where we know where to find the monthly update and keep up with it. When you're first hired, many of the online trainings you complete are through MindTickle.
- MindTickle makes learning fun. It allows points to be added as you take quizzes, and it helps me stay motivated.
- Easy to navigate. Folders and then videos within the folders. Very simple.
- It does seem like the mobile app isn't quite as functional as the online browser, although I have used it.
- It can be kind of hard to find things if the folder is very big. Sometimes the search doesn't pull up quickly.
January 08, 2020
MindTickle for tech marketing training
The marketing department of my organization is using MindTickle as the platform to host a number of web trainings. Each week we are assigned trainings that we then complete on MindTickle. I'm not sure how it is used across the whole organization. For my department, it puts all the trainings onto one easy to use platform, rather than being scattered on different platforms as they were before.
- Very user friendly interface: always so easy to figure out what to click and where to find it
- Can keep track of where others are at: You can receive badges and medals as you go along in trainings, and can see how many points your colleagues has which lets you know if you're falling behind.
- You can't organize the trainings yourself, you have to stick to the filters MindTickle and your company use for organization. It would be helpful to be able to provide your own organization.
- The badges are arbitrary. Points help you see where you're colleagues are at, but the badges aren't really useful at all.
January 18, 2018
MindTickle is a tad Fickle
We use MindTickle to help train our sales team and as a database to hold all of our sales material. Additionally, we hold competitor information in Mind Tickle as well. MindTickle is used to onboard new employees and get them up to speed on our platform and company as a whole.
- Provides onboarding schedule
- Holds competitor info
- Shows how complete onboarding is
- Difficult to use
- IMPOSSIBLE to find anything
- Lacking a real search function
June 06, 2017
Jack of all trades
MindTickle is mainly used to train our sales org. Occasionally, it has been used in our client success, customer support, and engineering departments. It is a large portion of our sales on-boarding program as well as an administrator of new content on a monthly basis.
- Video submissions. You can designate the type of video recording you'd like them to submit, dictate evaluation parameters, and see submissions that have received top scores.
- Reporting. With the salesforce integration and the CS team, they're the only platform I know of that does automated reporting in different forms and is working to build admin access to building and distributing my own reports.
- Sequencing. This is a newer feature, which is why it's still a little sticky, but some things have gotten out of order. Also, because it's new, not all consequences of making things sequential were thought of (i.e. how to add courses/content for future new hires without affecting hires currently going through the program).
- Comments in courses. Learners are able to make comments on questions or content, but I, as an admin, do not get notifications for these nor can I remove them. So, when the comment refers to something being inaccurate or confusing, it sits there until someone actually reaches out to me to tell me about it. Bad optics for the learner and well as a bad way of correcting things.